Introduction
- Welcome to "Thatek" platform. We are committed to protecting your privacy and ensuring that our practices comply with the General Data Protection Regulation (GDPR). Please read the Privacy Policy carefully to understand how we collect, use, protect or otherwise treat your personal data
- Please dedicate your time to carefully reading this Policy "Privacy Policy" along with the Terms and Conditions to ensure that our terms and conditions and controls for the use of our services are appropriate to your personal requirements, and do not conflict with the laws and regulations in force in your country, before providing any data to us.
- This Policy contains information regarding the practices, procedures and controls we follow in relation to the use of Thatek Platform and Applications, which helps you understand these practices and procedures, such as data collection controls, how it is protected and disclosed, and how it is managed and used. By accessing or using our Services, you consent to our actions and practices on your data Personal According to this policy, if you do not agree to all the terms contained therein, please stop using the platform and its services.
- Within the scope of this Policy, "Platform", "Thatek", "Us" or "Our" refers to Thatek Website and Apps, and "you" refers to anyone who visits or uses "Thatek" Platform.
Scope of the Policy
This policy applies to all personal data collected by "Thatek" platform, whether through the website, applications, services, or direct interactions with us.
This policy applies to all personal information and data collected by "Thatek" platform, whether through the website, applications, services, or direct interactions with us, and does not apply to any external links to other sites or applications that may link to the platform, and this policy specifically addresses our obligations with respect to the regulations in force in the Kingdom of Saudi Arabia, and your data will not be used You provide personal information to us except in the ways described in this Policy, which also includes the use of online cookies.
General Principles of the Privacy Policy
At Thatek, we follow the principles of GDPR, emphasizing our commitment to transparency, limitations of purpose, accuracy, storage limitation, integrity, confidentiality and accountability to the extent permitted by applicable law, when we collect personal data, we will:
- Provide and post a copy of this Policy on the Platform to illustrate our practices.
- Collection of personal data for specific and legitimate purposes only.
- Process your personal data in a manner consistent with the purposes for which it was collected or to which you consented.
- Take reasonable steps to ensure and ensure that your personal data is reliable, accurate, complete and up-to-date.
- Take appropriate measures to provide adequate protection for personal data disclosed to third parties.
Collection of Personal Data
We collect your personal data in legitimate and fair ways for certain purposes, including to improve our services and your experience with Thatek. By using Thatek Services , you consent to us collecting certain personal data about you, including:
- Account Data: It is the data that you provide to us in the account creation form as a user, such as (email and password) or registration data through communication platforms such as Facebook, Google or Apple, and these accounts must be your own, as well as the data that you allocate before and after the start of the assessment, which is (gender, year of birth, and country) .. as well as Which you provide to us as a consultant when registering an account and include (first and last name, email, password, country, mobile number, qualification, specialization, number of years of experience, and attached documents).
- Usage and Interaction Data: Data that you enter into the Platform whether you are a user or a consultant.
- Contact Data: The data you provide to us when you communicate with us through the Platform, telephone or electronic communications, or respond to the notifications we provide to you, in order to solve problems related to the use of your account on the Platform, including (name, email, phone number, subject, and message details). . As well as the data that you enter in the questionnaires and polls that you fill out within the application.
- Services Data: means data related to fault diagnosis, service performance measurement and quality control, including data about your activities such as how you use our services etc.
- Technical Data: Data provided to us by your computer or mobile device in connection with your use of the Services, such as the Internet Protocol (IP) address used to connect your device to the Internet, Internet Service Provider, referral/exit pages, device identifiers, advertising ID, operating system, types of add-ons, date and time, number of clicks, time spent on those pages, and information about your use of our Services.
Use of Personal Data
Thatek uses personal data to provide you with services, more specifically for the following purposes:
- To be able to provide services that are as relevant to you as possible.
- To provide the Services and enable you to access and benefit from the features and services of the Platform.
- To further and continuously develop and support the Platform.
- To operate and meet the requirements of the Services in the Platform.
- To provide technical support and respond to your inquiries and electronic communications.
- For statistical, analytical, marketing, promotional and survey purposes.
- To send you administrative or important information, notices of new services we will offer, and changes to our terms, conditions and policies
- For applicable legal procedures or requirements or for responding to formal requests, communications and inquiries from competent authorities (including courts and tribunals).
- We also use cookies (small encrypted data files that are stored and sent by your browser whenever you visit our website) to store and retrieve your login status and assessments results, some account cookies and others are not. For more information on cookies, please see Section 16.
Sharing of Personal Data
- Initially, anyone can see your profile that you create when you join the community feature within the app, which displays information such as your name, number of points, decorations and previous community posts.. You can see what your public profile page looks like by clicking your account at the top of the community page after joining.
- For the above purposes, Thatek has the right, for the purposes mentioned above, to share your data with employees, companies and affiliated organizations, consultants you have selected to carry out your consulting services (and only to the extent of service provision), our service providers and persons contracted with us for the purposes of assisting in the provision, operation, improvement and development of our services and processing the operations you carry out through the platform or the implementation of services for you.
- We will also share your personal data with any entity to which we are obliged to disclose or share your data in order to comply with any other legal obligation or process, to enforce or enforce our terms and other legal requirements; to protect our rights, property, safety, users or others; or for fraud protection and credit risk reduction purposes.
- Please note that any use of your personal data by third parties will be subject to their privacy policies, so we recommend that you carefully review their privacy policies before providing any data.
Legal Disclosure
We may disclose your personal data to comply with legal obligations or enforce legal provisions.. Also, in the event of any transfer or change in whole or part of our business or assets, we may share general information with the third party during negotiations regarding any merger, acquisition, reorganization, sale of assets, joint venture, assignment, transfer or similar disposition, and your personal data will not be the same as your personal assessments results in this process.
Storage of your personal data
- You expressly authorize us to create an electronic record containing all or part of your data that you have provided to us in accordance with this Policy, and such data will be kept in our archives for the period necessary to achieve the purposes set out in this Policy unless we need a longer retention period or as permitted by law, and the period during which we keep your personal data will vary depending on the purpose of the data collected and used.
- Criteria used to determine our retention periods include:
- the length of time we have an ongoing relationship with you and provide the Services to you (for example, as long as you have an account with us or the period of your use of the Services).
- If there is a legal obligation to which we are subject (for example, some laws require us to keep records of your transactions for a certain period of time before we delete them).
- If retention is necessary for our legal status (e.g., statutes of limitations, litigation or regulatory investigations).
- You are aware that your personal data is held on servers that may be owned or rented by us; you authorize us to deal on your behalf with the owners of the leased servers, and to provide your electronic records for retention on those servers; this may require the transfer of your data outside the country in which you benefit from the services of the Website on its territory; and therefore you consent to the transfer of your personal data abroad to keep it on the servers.
- For the purposes of providing services to you, we may process some of your data in accordance with this policy within the country to which you belong or in any other country, and neither server owners, nor hosting service providers that we use are authorized to view the databases of the platform, which includes the data of subscribers and account holders on the platform.
Processing of Personal Data
We deal with your data in a way that ensures its protection and security, and we adhere to the highest standards of protection.. We may process your personal data for the following purposes:
- To comply with legal obligations, enforce applicable laws and regulations, take legal action, and implement government decisions.
- To enforce our terms and conditions, all our policies, and any special agreements between you and the Platform.
- For the purposes of investigating irregularities, any unlawful acts, or any fraudulent acts.
- To serve and meet our legitimate interests including detecting and preventing fraud, forgery, and other legal and security matters.
- To protect the rights, ownership, security or reputation of the Platform, any of its users, or any of its service providers.
Data protection safeguards
- The security and integrity of your personal data is important to us and one of our priorities, so we seek to secure and protect your personal information and data and not to view it from others in a manner that does not violate our policy, and we take all necessary and appropriate security measures to protect your personal data from loss, change, disclosure, unauthorized access or unintentional and illegal use, and we are working to protect this data With "within the security of servers in the world" is protected by electronic security systems, however this level of protection may not be 100% effective unless you follow your own security policies.
- Thatek Platform confirms that:
- Ensure the confidentiality of the result of the assessments you have carried out through the Platform, and that this result will only appear to the User.
- Your assessments results through the Platform are hidden from Thatek Management itself; moderators are unable to link the assessment result to your personal identity.
- Take reasonable steps to ensure that the User's personal data and related records are protected in a security manner commensurate with their importance.
- Not to deal with your personal data for unauthorized or impermissible purposes with or without charge with any other party unless required or authorized by us under the relevant regulations and instructions, or with the prior written consent of the user to whom the data relates.
- retain your data for the purposes of providing our Services, within the limits of such Services and for the period necessary to provide those Services.
- Thatek does not lease or trade users' personal data to any third parties in any way that can personally identify you, and does not allow third parties to use it for direct or indirect marketing purposes without obtaining your consent, but your data is used for the purposes announced in this policy.
Third Party Data
- We may receive your data provided by third parties about you, if necessary to provide our services, for example we may obtain confirmation data for an electronic payment from the company responsible for the payment process and secure it.
- We work with other service providers to help us operate, provide, improve, update and modify our services, for example we work with hosting providers to host our servers, and therefore we may receive reports from them from time to time.
Secure electronic payments
- The User can upgrade his account or purchase one of our services on the Platform, and therefore this will require an electronic payment for the subscription or services.
- Electronic payment services are not provided through Thatek platform directly, but in order to preserve the privacy of your payment data, Thatek platform has contracted with HyperPay, Apple pay, PayPal, In App Purchases, which provides electronic payment operations, and policies, terms and conditions of these companies may apply to you, so you must access its website and view these documents.
Third Party Sites
- The User can upgrade his account or purchase one of our services on the Platform, and therefore this will require an electronic payment for the subscription or services.
- Electronic payment services are not provided through Thatek platform directly, but in order to preserve the privacy of your payment data, Thatek platform has contracted with HyperPay, Apple pay, PayPal, In App Purchases, which provides electronic payment operations, and policies, terms and conditions of these companies may apply to you, so you must access its website and view these documents.
Rights of the data subject
Thatek complies with your rights under the principles of GDPR, including access, rectification, and objection. Thatek platform allocates employees that you can communicate with through the "Contact Us" page to manage your data stored in our electronic records, and you have the right to request some procedures related to your personal data unless otherwise stipulated by local law:
- You have the right to ask Thatek to know what data has been collected at any time and to request that it be updated or corrected if it is inaccurate or incomplete.
- You have the right to request thatek to modify or delete the data collected about it in accordance with this policy.
- You have the right to permanently delete your account on the Platform.
- You have the right to request that Thatek platform restrict the processing of your personal data.
- You have the right to object to our processing of your personal data .
- You have the right to lodge a complaint with the Data Protection Authority.
Responsibility for data provision
- You acknowledge that you provide data to us at your own risk, and in the event that you provide us with any third party data falsely or fraudulently, you bear the legal responsibility to confront us, before the competent authorities and against the affected party by providing us with such data, with your obligation to pay all appropriate compensation.
- You know and agree that Thatek controls the data it controls, and therefore has no control over any data you have provided or provide to a third party, for example data it provides to advisors or vice versa or data that it shares in the community.
- In all cases, the Advisor is obligated to maintain professional confidentiality, which includes maintaining the confidentiality and privacy of customer data, case data and documents, and undertakes not to disclose any such data without the written consent of the client.
- The User disclaims our responsibility in the event that the Advisor discloses the Client's data and the User must take all legal action against the Advisor and claim the necessary compensation.
Cookies
- Cookies may be used by several sources (e.g. Google analytics, Smartlook, SEO services) etc. (for more details, please see the Smartlook Privacy Policy and Google Privacy Policy), as well as other similar technologies while accessing Thatek Platform. As part of our marketing efforts and for other purposes such as recognizing the device you are using to access the Services, avoiding the need to re-enter login data, enhancing security, facilitating navigation, personalizing your experience, collecting information about your use and activity on the Platform, understanding how you use the Services, and measuring the effectiveness of advertising. Third-party service providers, advertisers, and partners may also place similar technologies on Thatek Platform, and the use of such technologies by such third parties is subject to their own privacy policies and are not covered by this policy except as required by law.
- Cookies are a standard website feature that allows us to store small amounts of data that are commonly used as unique anonymous identifiers on your computer, mobile or other device About your visit to the Platform, third party services may use cookies and other technologies to collect technical data about your behavior and device (such as your device's IP address or screen size). These cookies help us identify platform areas and areas that need improvement.
- Most browsers allow you to refuse all cookies, while some browsers allow you to refuse only third party cookies.. However, blocking all cookies will have a negative impact on the usability of many websites, including ours.
Updates
- We have the right to amend our Privacy Policy at any time, we will post a public notice via Thatek Platform or via email of the new amendments, and we will update the "Effective Date" set out at the top of this document.
- Your continued use of Thatek Platform after updating this Policy constitutes your express consent to such amendments, and your legal acceptance of the new practices and provisions, and any changes to the Policy will become effective when the revised Policy is posted, if you do not agree to the new amendments, you must stop using our Services.
- We recommend that you review this Policy regularly to view its provisions and updates and to obtain the latest information on the privacy procedures and practices followed in Thatek Platform Thatek
Approval of the Policy
You acknowledge that you have read this policy and agreed to all its terms before using Thatek platform, and your continued use of the platform and services is an express agreement to be bound by it.